How to Reset to Factory Defaults for 2G Series Devices

Jan 21, 2026

Overview

Just Add Power 2G Series devices can be reset to factory default settings using one of the following methods:

Note: Other factory default settings may vary depending on the device model and firmware version.

Access the webUI

Use one of the following methods to determine the device IP address:
- Decoder: Connect the HDMI output to a display. The IP address appears in the bottom-right corner of the diagnostic screen.
- Encoder: Configure the Encoder to view a Decoder, then disconnect the HDMI cable from the Encoder. The Encoder’s IP address (shown as Remote IP) will appear on the Decoder’s diagnostic screen.
- Use Bonjour Browser to discover the device on the network.
Navigate to:

System Tab > Utilities Tab
Execute the Factory Reset

Click the Factory Default button under the Commands section.

WARNING: This action takes effect immediately with no confirmation prompt. The device will reboot and restore factory default settings.

Establish a Telnet (or PuTTY) Session

Connect to the device’s IP address on port 23.
At the command prompt (/usr/local/bin/ #), enter:
```
reset_to_default.sh
```
- To retain the current IP address while resetting all other settings (if supported by the firmware), use:
```
reset_to_default.sh -ip
```
The device will automatically reboot and apply factory default settings.

Required Hardware
- Debug Cable
- USB-to-Serial Adapter
Connect the Hardware
- Plug the USB-to-Serial adapter into your PC
- Connect the adapter to the Debug Cable
- Attach the Debug Cable’s 3-pin Molex connector to the bottom of the J+P device
Open a Terminal Emulator (e.g., PuTTY)
- Baud Rate: 115200
- Data Bits: 8
- Parity: None
- Stop Bits: 1
At the prompt (/#), enter:
```
reset_to_default.sh
```
- To retain the current IP address while resetting all other settings (if supported by the firmware), use:
```
reset_to_default.sh -ip
```
The device will reboot and load the factory default configuration.