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Troubleshoot a 2G Legacy Mode System (2G Legacy Mode)
Overview Use this guide to troubleshoot video, startup, and network connection problems in an established Just Add Power 2G Legacy Mode system. It applies to 2G Series Encoders and Decoders and to compatible Omega Series or Ultra Series devices operating in 2G Mode. Start by identifying whether the problem affects …
01-Oct-2026
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Add New Devices On-site to an Established System with AMP Alternate Configuration
Overview Advanced Matrix Programmer (AMP) can add new Omega Series, Ultra Series, or MaxColor Series Encoders and Decoders to an established Alternate Configuration system while at the jobsite. AMP communicates with one established device to retrieve the system settings and existing device assignments. The new devi…
27-Aug-2026
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Configure New Devices Off-site for an Established System with AMP Alternate Configuration
Overview Advanced Matrix Programmer (AMP) can configure new Omega Series, Ultra Series, or MaxColor Series Encoders and Decoders at an office before they are added to an established Alternate Configuration system at the jobsite. Because AMP cannot communicate with the established system during an off-site configura…
21-Aug-2026
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Update Firmware with AMP - Video
Overview AMP - Advanced Matrix Programmer - is software that configures Omega, Ultra and MaxColor series Just Add Power devices into an HDMI matrix switching system. This video demonstrates updating the device firmware within a standardized configuration. To begin Updating, start by clicking Service on the ma…
29-May-2025
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Omega and Ultra Series Firmware Release History
Overview Review B Series firmware releases for Omega Series and Ultra Series devices, including available previous downloads. Releases are grouped by major version and listed newest first. For the current firmware package, see Download Omega Series and Ultra Series Firmware . Firmware compatibility: B3.x.x, B2.x.…
04-Nov-2026
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How to Update Firmware on a Device (2G Series and 2G Legacy Mode)
Overview The firmware update method depends on how the system is configured: * AMP 2G Legacy Mode: Use AMP 2.0.0 or later to apply L Series firmware through its configuration workflow. * Established A Series systems: Use the A Series maintenance instructions below when the system is remaining on A Series firm…
04-Nov-2026
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Understand Omega and Ultra Series Firmware Compatibility
Choose Firmware for Your Task Check firmware compatibility before updating a system or adding a device. Start with the task below, then use the version and hardware references as needed. Your Task What to Check Update an existing system Identify the major version already installed, review the release notes, …
04-Nov-2026
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Add Devices On-site with AMP Standardized Configuration
Overview Use AMP to add new Encoders and Decoders to an established Standardized Configuration system while on-site. AMP retrieves the system information through an active device, identifies available expansion ports, and configures each new device for the port you select. This procedure covers Omega Series, Ultra …
03-Nov-2026
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How to Identify the Model Number of a Device (2G Series and 2G Legacy Mode)
Overview There are many ways to identify the model/SKU number of a Just Add Power transmitter or receiver. These instructions will cover two ways to find this information: * Command Line Interface [CLI] * Physical Identification Command Line Interface [CLI] This function is only supported on Firmware A6.4.12 a…
02-Oct-2026
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How to Identify the Firmware Version of a Device (2G Series and 2G Legacy Mode)
Overview Knowing the firmware version running on your Just Add Power 2G Series Encoders and Decoders is essential when adding new devices, replacing hardware, or verifying compatibility within an existing system. Note: Several methods below require network access to the device. In many installations, this requir…
02-Oct-2026
⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
