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Luxul SW-505 Switches Prevent Configuration and Service in AMP 2.0.0

Last updated: Oct 27, 2026

Overview

AMP 2.0.0 has a firmware validation issue with Luxul SW-505 Series switches that prevents Build & Expand and Service functions from working.

Resolved in AMP 2.0.1: Update AMP to resolve this issue. The previous workaround using AMP 1.6.3 is no longer necessary.

  • Affected AMP version: 2.0.0
  • Fixed in: 2.0.1
  • Affected switches: Luxul SW-505 Series

Solution

  1. Open AMP and accept the prompt to update to the current version. If no prompt appears, download the installer from Download Advanced Matrix Programmer (AMP) and install the update.
  2. Open the updated application and confirm that the displayed version is 2.0.1 or later.
  3. Select Build & Expand or Service, as appropriate for the work you are performing.
  4. Follow the instructions in AMP to complete the workflow.

If you previously installed AMP 1.6.3 as a workaround, update it to the current version as well.

Verification

Confirm that AMP proceeds past the switch firmware validation stage and completes the selected workflow.

After configuration or service is complete, test switching through the system's control interface.

If the Issue Persists

If the workflow still fails in AMP 2.0.1 or later, contact Just Add Power Technical Support. Include the switch model, switch firmware version, AMP version, the workflow that failed, and any error message displayed.