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Welcome to the Just Add Power Knowledge Base!

If you can't find what you're looking for please create a new ticket or give us a call at +1-800-615-0206.
Technicians are available Monday - Friday from 8:00 am to 8:00 pm, Eastern US Time.
Limited support is now available on Saturday's from 10:00 am to 5:00 pm.
Support will be closed for Thanksgiving starting Thursday November 24th. We will re-open Monday November 28th.

Plan and Install a New System

Spec Just Add Power hardware and choose a switch that is compatible with Advanced Matrix Programmer, our system configuration software.

Download Advanced Matrix Programmer (AMP) to setup the system.

Takeover a System Already In Place

Take inventory and prepare to take full control of a system by gathering system details like Just Add Power hardware and firmware, switch model, physical port connections, and control system.

Need us to check something out? Let us know, then download and run our Remote Support Software


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