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There will be limited support hours of 8:00 am to 6:00 pm M-F for 09/26 - 09/30. There will be no Saturday coverage. Storm Ian may disrupt these planned hours. We appreciate your flexibility as we focus on the safety of our team and their families. We will answer inquiries as timely as we possibly can!

Welcome to the Just Add Power Knowledge Base!
If you can't find what you're looking for please create a new ticket or give us a call at +1-800-615-0206.
Technicians are available Monday - Friday from 8:00 am to 8:00 pm, Eastern US Time.
Limited support is now available on Saturday's from 10:00 am to 5:00 pm.


Need us to check something out? Let us know, then download and run our Remote Support Software


Plan and Install Your First System

Spec Just Add Power hardware and choose a switch that is compatible with Advanced Matrix Programmer, our system configuration software.

Download AMP to setup the system.


Inventory a System or Takeover a System Already In Place

Prepare to take full control of a system by gathering system details like Just Add Power hardware and firmware, switch model, physical port connections, and control system.

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