If you can't find what you're looking for please create a new ticket or give us a call at +1-800-615-0206. Technicians are available Monday - Friday from 8:00 am to 8:00 pm, Eastern US Time. Limited support is now available on Saturday's from 10:00 am to 5:00 pm. Support will be closed for Thanksgiving starting Thursday November 24th. We will re-open Monday November 28th.