Overview
AMP launched in 2022 as the replacement for JADConfig. AMP simplifies system deployment and maintenance while providing access to the firmware improvements and product enhancements introduced over the past several years.
JADConfig-compatible switches have become increasingly difficult to obtain, making it more challenging to maintain or expand existing JADConfig systems. To provide a supported path forward for these installations, Just Add Power plans to expand AMP support for 2G(+) Series systems in Q4 2026.
With this expanded hardware support, JADConfig and Just Add Power Support Team service for systems using a JADConfig topology will reach End of Support on January 1, 2027.
End of Support Date: Effective January 1, 2027, a system must be migrated to an AMP topology before the Just Add Power Support Team can perform further system troubleshooting or service.
End of Support will not automatically disable a working JADConfig system. An existing system may continue operating in its current configuration, but it will no longer be eligible for service from the Just Add Power Support Team while it remains on a JADConfig topology.
End of Support Timeline
| Timeframe | Support Status |
|---|---|
| Q4 2026 | AMP support for 2G(+) Series systems is planned to expand, providing a supported migration path for additional legacy systems. |
| Through December 31, 2026 | The Just Add Power Support Team will continue servicing existing JADConfig systems. Customers and integrators contacting Support about these systems will be informed of the upcoming End of Support date. |
| Beginning January 1, 2027 | JADConfig systems will no longer be serviced by the Just Add Power Support Team. Migration to AMP will be required before system troubleshooting or service can continue. |
What End of Support Means
Beginning January 1, 2027, the Just Add Power Support Team will not troubleshoot, modify, or service a system while it remains on a JADConfig topology.
Before Support Team service can continue:
- The system must be migrated from JADConfig to AMP.
- Each network switch must be supported by AMP.
- Any switch that is not supported by AMP must be replaced.
- The control system programming must be reviewed and updated as required for the AMP configuration.
Self-Service Resources: JADConfig documentation will remain available on the Just Add Power Support site after End of Support. These resources may be used to reference an existing configuration or perform self-directed maintenance.
Prepare for AMP Migration
Do not wait until a system failure to begin planning the transition. Migrating a JADConfig system may require switch replacement, device firmware changes, network reconfiguration, cable repatching, and control system programming.
Before scheduling the migration:
- Document all Just Add Power devices, firmware versions, network switches, switch-port assignments, IP addresses, and control system information.
- Confirm the exact model and hardware version of every switch against the AMP supported switch list.
- Determine whether any switches or other system hardware must be replaced.
- Select the AMP conversion procedure that matches the device series and switch topology.
- Coordinate any required control system programming.
- Schedule sufficient system downtime for the transition.
Planning a Transition? Coordinate with your Just Add Power Sales representative, system integrator, and control system programmer before purchasing hardware or changing the existing topology.
Migration Resources
- Just Add Power System Takeover Guide
- Choosing the Right Switch for AMP Standardized Systems
- Download AMP
- Convert an Established Omega/Ultra JADConfig Single-Switch System to AMP
- Convert an Established Omega/Ultra JADConfig Stack-Switch System to AMP
This transition provides a consistent supported platform for system performance, firmware compatibility, future development, and technical support.
