Technical Support Hours
Monday–Friday: 9:00am–6:00pm ET Phone: +1-800-615-0206 Email: [email protected] Saturday: Available by appointment with at least 72 hours’ notice
Holiday Closure Notice
- Closed Monday, September 7th 2026: The Just Add Power Support Team will be unavailable in observance of Labor Day. Normal support hours resume .
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Plan a
New SystemChoose a Product Series that fits the video requirements and choose a single switch or multiple switches to act as the center of the matrix.
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Install a
New SystemDownload AMP — system configuration software — to set up the system.
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Takeover an
Established SystemGather system details — device models, port connections, switch model(s), control system — to take full control of a system.
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Convert from
JADConfig to
AMPConvert from JADConfig to AMP to modernize and take advantage of new features!
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Need Technical Support? Submit a ticket with your system details and a description of the issue.
Need Remote Assistance? Call the Just Add Power Support Team first. When instructed by a Support Technician, download and run the Remote Support software.
