Overview

Knowing the firmware version running on your Just Add Power 2G Series Encoders and Decoders is essential when adding new devices, replacing hardware, or verifying compatibility within an existing system.

All 2G Series firmware versions follow the format A x.x.x.

Methods for Checking Firmware Version

You can identify the firmware version on a 2G Series device using any of the following methods:

• Diagnostic Screen (on-screen method)
• webUI (browser-based)
• Command Line Interface (CLI) via Telnet

Diagnostic Screen

This method uses the on-screen diagnostic splash that appears when video input is removed from an Encoder.

1. Identify the Active Source
   From any display connected to a 2G Series Decoder, determine which source is currently selected.

2. Locate the Encoder
   Go to the physical location of the Encoder connected to that source.

3. Disconnect HDMI
   Unplug the HDMI cable from either the source device or the Encoder.

4. View the Diagnostic Screen
   Within approximately 10 seconds, the connected display will show the Just Add Power diagnostic splash screen.

5. Locate the Firmware Date
   In the bottom-right corner of the screen, note the firmware date displayed.

6. Match the Date to a Firmware Version
   Use this reference chart to correlate the displayed date with the corresponding firmware version.

webUI

The webUI provides a quick method for checking firmware when the device is reachable over the network.

1. Open a Web Browser
   Use a modern browser such as Chrome, Firefox, or Edge.

2. Enter the Device IP Address
   Type the IP address of the Encoder or Decoder into the browser address bar.

3. Navigate to Version Information
   Go to System > Version Information.

The currently installed firmware version is displayed on this page.

Command Line Interface (CLI)

This method is intended for technicians who prefer direct access via Telnet.

1. Open a Telnet Session
   Connect to the Encoder or Decoder IP address on port 23 using a Telnet client such as PuTTY.

   

2. Run the Version Command
   At the command prompt, enter:

   cat /etc/version

3. Review the Output
   The returned value indicates the firmware version currently installed on the device.