Remove Luxul Stack Settings Before Building an AMP System
Overview Luxul switches configured as a physical stack must be separated and returned to factory defaults before they can be configured as individual switches with AMP. This procedure removes the existing stack relationship and prepares each switch for the appropriate AMP Build New workflow. It does not configure…
13-Oct-2026
JADConfig End of Support Notice
Overview AMP launched in 2022 as the replacement for JADConfig. AMP simplifies system deployment and maintenance while providing access to firmware improvements and product enhancements. JADConfig-compatible switches have become increasingly difficult to obtain, making existing systems more challenging to maintain …
09-Oct-2026
How to Access a Device (Omega, Ultra, and MaxColor Series)
Overview This article explains how device access works for Omega, Ultra, and MaxColor Series systems and outlines the requirements needed before accessing a device. Accessing a device means establishing network communication so the device can be reached through the webUI, Telnet, or HTTP API. Before a device can b…
08-Jun-2026
[Luxul] Download Switch Configuration via webUI
* Overview * Walkthrough Overview Downloading a switch configuration file might be done for any of these reasons: * Having a backup copy of the switch configuration in case of failure * Copying the configuration from one switch to another Walkthrough * Login to the switch webUI * Go to Administration --> …
21-Jun-2023
How to Open the webUI of a Device (Omega, Ultra, and MaxColor Series)
Overview This article explains how to open the webUI of a device. The webUI allows you to view device status, configure settings, and perform firmware updates. Before proceeding, ensure you have network access to the device and know its IP address. If you need assistance connecting to a device or identifying its I…
01-May-2026
How to Update Firmware on a Device (2G Series and 2G Legacy Mode)
Overview The firmware update method depends on how the system is configured: * AMP 2G Legacy Mode: Use AMP 2.0.0 or later to apply L Series firmware through its configuration workflow. * Established A Series systems: Use the A Series maintenance instructions below when the system is remaining on A Series firm…
06-Oct-2026
Prepare a JADConfig Single-Switch System for AMP
Overview This article explains how to prepare an established JADConfig single-switch system for transition to AMP. Completing the preparation before the scheduled service reduces the amount of work performed while the system is offline and minimizes customer downtime. Complete the following two tasks before schedu…
06-Oct-2026
Connection Requirements & Troubleshooting for JADConfig Systems
Legacy For existing JADConfig systems only. Overview Two physical connections are needed to set up a new system with JADConfig: * A wired network connection from the JADConfig PC to port 1 of the switch. New systems MUST NOT be configured over a wireless connection. * A serial connection from the J…
13-Feb-2026
Troubleshooting Device Discovery Issues While Using JADConfig
Legacy For existing JADConfig systems only. Overview When using JADConfig to configure your Just Add Power system, it's crucial that all devices are properly detected during the discovery process. If some or all devices are not discovered, follow these steps to ensure a smooth setup. Pre-Discovery Checkl…
13-Feb-2026
GameView Integration with AMP Standardized Systems
Overview GameView provides tablet-based source and display control for hospitality environments. It can integrate with Just Add Power systems configured using AMP Standardized, as well as established JADConfig systems. This article explains how to prepare the Just Add Power system, DIRECTV receivers, network-cont…
04-Aug-2026
