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Troubleshoot a 2G Legacy Mode System (2G Legacy Mode)
Overview Use this guide to troubleshoot video, startup, and network connection problems in an established Just Add Power 2G Legacy Mode system. It applies to 2G Series Encoders and Decoders and to compatible Omega Series or Ultra Series devices operating in 2G Mode. Start by identifying whether the problem affects …
01-Oct-2026
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Download 2G Legacy Mode Firmware
Download Current Firmware L Series firmware for AMP 2G Legacy Mode on 2G Series devices and compatible Omega Series and Ultra Series devices. Current version: L1.1.9.1 Release date: 2026-11-04. This firmware is also included with AMP 2.0.2. Follow the update instructions for the system's configuration workflo…
04-Nov-2026
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Understand 2G Legacy Mode Compatibility
Overview 2G Legacy Mode allows compatible Omega Series and Ultra Series devices to operate with 2G Series Encoders and Decoders. AMP 2.0.0 or later supports these systems through its normal discovery, configuration, and firmware update workflows. On compatible Omega Series and Ultra Series devices, 2G Legacy Mode…
04-Nov-2026
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Understand Power and Data LED Behavior (Omega, Ultra, and MaxColor Series)
Overview Just Add Power devices have a green Power LED and Data LED that can help narrow down startup, network, and video problems. On rackmount devices, use the LEDs on the port side for these checks. This article covers common LED behavior on Omega Series, Ultra Series, and MaxColor Series Encoders and Decoders. …
30-Sep-2026
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JADConfig End of Support Notice
Overview AMP launched in 2022 as the replacement for JADConfig. AMP simplifies system deployment and maintenance while providing access to firmware improvements and product enhancements. JADConfig-compatible switches have become increasingly difficult to obtain, making existing systems more challenging to maintain …
09-Oct-2026
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Check Detected Audio Format (2G Legacy Mode, Omega, Ultra, and MaxColor Series)
Overview Check the audio format detected by an Encoder or Decoder when troubleshooting missing audio, an unexpected format, or an audio compatibility issue. Use the method that matches the device's operating mode. * Omega Series, Ultra Series, and MaxColor Series: Use the justOS API request below. * 2G Legacy Mo…
04-Nov-2026
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Replacement Models for 2G Series Devices
Overview Just Add Power 2G Series devices, including 2G+ models, are no longer in production. The compatible Omega Series and Ultra Series models listed below provide replacement options for existing installations. When operating in 2G Legacy Mode , replacement devices function within the capabilities of the 2G Se…
02-Oct-2026
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How to Manage the Power & Data LED (2G Series and 2G Legacy Mode)
Overview Starting with firmware version A6.5.5 , 2G Series Just Add Power Encoders and Decoders support disabling the Power and Data LED indicators. This feature is useful in environments where visible LEDs are undesirable, such as theaters, conference rooms, or other light-controlled spaces. LED control is…
05-Oct-2026
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How to Name a Device (2G Series and 2G Legacy Mode)
Overview Devices running 2G Series firmware A5.21d or later can be assigned a custom webname. The webname appears in the device webUI and helps identify individual Encoders and Decoders within a system. Set the Device Name * Access the device CLI using one of the following methods: Open the device webUI a…
02-Oct-2026
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Spec Sheet - ST1 - Audio Encoder / Decoder (2G Legacy Mode, Omega, Ultra, and MaxColor Series)
Model Number ST1 Product Page See product page for device information and specifications Go to Product Page
06-Oct-2026
⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
