Instructions - Submit Logs for Bug Reports with AMP
Overview We think Advanced Matrix Programmer is a pretty awesome program, and we work hard to ensure it adapts to changes in the AV Industry. Every time AMP runs, it collects a log of all of the things it does. This log details everything that AMP has done to interact with the PC, switch, and Just Add Power devices…
06-May-2025
Connection Requirements & Troubleshooting for JADConfig Systems
Legacy For existing JADConfig systems only. Overview Two physical connections are needed to set up a new system with JADConfig: * A wired network connection from the JADConfig PC to port 1 of the switch. New systems MUST NOT be configured over a wireless connection. * A serial connection from the J…
13-Feb-2026
