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Troubleshoot Decoder Diagnostic Screen Messages (Omega, Ultra, and MaxColor Series)
Overview When video is unavailable, a Just Add Power Decoder may display a status message on its Diagnostic Screen. Read the message in the bottom-left corner to find the relevant checks below. Some messages appear briefly during startup, source changes, or device operations. The examples below show a MaxColor Seri…
30-Sep-2026
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How to Locate a Device IP Address (Omega, Ultra, and MaxColor Series)
Overview Before accessing a Just Add Power device through the webUI, Telnet, or API, you must first identify its IP address. This article explains several methods for locating the IP address of Omega, Ultra, and MaxColor Series devices. The best method depends on whether the device is part of an existing AMP-standa…
04-Sep-2026
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Just Add Power System Takeover Guide: Identification, Inventory, and Documentation
Overview Use this guide to take over an unfamiliar Just Add Power system. First identify whether it already uses AMP, then recover the available system information before completing the remaining inventory. You can document a JADConfig or unknown system without installing or running JADConfig. For an AMP Standardiz…
30-Oct-2026
⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
