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Add New Devices On-site to an Established System with AMP Alternate Configuration
Overview Advanced Matrix Programmer (AMP) can add new Omega Series, Ultra Series, or MaxColor Series Encoders and Decoders to an established Alternate Configuration system while at the jobsite. AMP communicates with one established device to retrieve the system settings and existing device assignments. The new devi…
27-Aug-2026
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Troubleshoot a Just Add Power System (Omega, Ultra, and MaxColor Series)
Overview Use this guide to troubleshoot video, audio, discovery, access, and switching problems in Omega Series, Ultra Series, and MaxColor Series systems. Identify what fails and what still works, follow the matching symptom, and use the linked procedures for detailed tests. For systems with 2G Series devices or c…
20-Oct-2026
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How to Locate a Device IP Address (Omega, Ultra, and MaxColor Series)
Overview Before accessing a Just Add Power device through the webUI, Telnet, or API, you must first identify its IP address. This article explains several methods for locating the IP address of Omega, Ultra, and MaxColor Series devices. The best method depends on whether the device is part of an existing AMP-standa…
04-Sep-2026
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Configure New Devices Off-site for an Established System with AMP Alternate Configuration
Overview Advanced Matrix Programmer (AMP) can configure new Omega Series, Ultra Series, or MaxColor Series Encoders and Decoders at an office before they are added to an established Alternate Configuration system at the jobsite. Because AMP cannot communicate with the established system during an off-site configura…
21-Aug-2026
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Add Devices On-site with AMP Standardized Configuration
Overview Use AMP to add new Encoders and Decoders to an established Standardized Configuration system while on-site. AMP retrieves the current system information through an active device, identifies available expansion ports, and configures each new device for the port you select. This procedure covers Omega Series…
23-Oct-2026
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Troubleshooting Device Discovery Issues While Using JADConfig
Legacy For existing JADConfig systems only. Overview When using JADConfig to configure your Just Add Power system, it's crucial that all devices are properly detected during the discovery process. If some or all devices are not discovered, follow these steps to ensure a smooth setup. Pre-Discovery Checkl…
13-Feb-2026
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Disable Network Adapters in Windows
There are some cases when running JADConfig requires that the local network be bypassed entirely and to connect the laptop directly into port 1 of the Just Add Power switch in order to fully succeed (such as device discovery issues). A common mistake is assuming that a "disconnected" adapter, or an adapter in "a…
04-Jan-2022
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Build a New System on an Existing Network with AMP Alternate Configuration
Overview Use AMP to configure a new Standardized Configuration system with one supported network switch. AMP generates the switch configuration, verifies the connected Encoders and Decoders, and configures the system for video distribution. This procedure covers Omega Series, Ultra Series, MaxColor Series, and supp…
23-Oct-2026
⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
