Overview

This article explains how to access devices in a system environment, whether through a direct local connection or across an established network.

It provides the foundational steps required to:

• Connect to a device
• Identify its IP address
• Ensure network communication
• Prepare for access using webUI, Telnet, or API methods

Methods of Access

Devices can be accessed using different methods depending on your workflow and level of control required.

• webUI: Browser-based interface for configuration and monitoring
• Telnet: Command-line access for advanced control and troubleshooting
• HTTP API: Programmatic access for automation and system integration

All access methods require:

• The device IP address
• Network connectivity between your PC and the device

Connecting to a Device

Devices can be accessed in two primary ways:

• Local (Direct) Connection: Used when working with factory default devices or isolated setups
• Established System: Used when devices are already configured and part of a network

Connected to a Local Data Network or PC

WARNING: If the device is an Encoder, disconnect the HDMI cable before connecting the unit to your network. Leaving HDMI connected can flood the network and disrupt other devices.

Local Connection and Discovery

This method is used when working with factory default devices or when network access is not yet established.

For Windows users, download Bonjour Browser.

For macOS users, Bonjour is built into Safari under Settings > Advanced > Bonjour.

1. Connect the device to a PoE switch or directly to a PC using a PoE injector or local power supply.
2. Connect your PC via Ethernet.

   

3. Disable the Wi-Fi adapter on the PC.

   

4. Open Bonjour Browser.

   

Bonjour Device Identification

• Select Web Server (HTTP)
• Use the Name and IP Address columns to identify devices

Devices will appear using the following naming conventions:

Accessing Devices on an Established System

When devices are part of an established system, they are already configured with IP addresses and operating on the system network.

• Use Advanced Matrix Programmer (AMP) or JADConfig to gather system information
• Check the project Report file for device IP addresses
• Use the Takeover Form to discover device details of an established system

Your PC must be connected to the same network as the switch and control system.

Accessing from a Different Network

If your PC is not on the same network or VLAN as the device system, additional configuration is required.

1. Disable the Wi-Fi adapter on the PC.
   
   
2. Connect the PC to the local network using DHCP.
   
   
3. Configure a static route on the router or PC.
   • Follow instructions in this guide.
4. Open a browser and enter the device IP address to access the webUI.