⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
Troubleshoot a 2G Legacy Mode System (2G Legacy Mode)
Overview Use this guide to troubleshoot video, startup, and network connection problems in an established Just Add Power 2G Legacy Mode system. It applies to 2G Series Encoders and Decoders and to compatible Omega Series or Ultra Series devices operating in 2G Mode. Start by identifying whether the problem affects …
01-Oct-2026
Understand Power and Data LED Behavior (Omega, Ultra, and MaxColor Series)
Overview Just Add Power devices have a green Power LED and Data LED that can help narrow down startup, network, and video problems. On rackmount devices, use the LEDs on the port side for these checks. This article covers common LED behavior on Omega Series, Ultra Series, and MaxColor Series Encoders and Decoders. …
30-Sep-2026
